Competency Assurance

DTS has worked with clients in developing and improving Competency Assurance programmes over many years helping them achieve specific requirements that are measured by Government bodies etc.

We develop systems and people to be able to measure competency in an objective manner producing records that can be audited and quality assured internally or externally.

Our services cover:

• Developing understanding and differentiating between training and assessment at all levels.
• Training and qualifying assessors of competence
  
  
  • How to be impartial and fair
  • Being consistent with other assessors
  • Giving feedback constructively on assessment decisions
  • Dealing with disputes
  • Effective recording of the assessment
• Developing and supporting the evolvement of recording systems
• Training those who quality assure the process of competency assessment
• Developing systems and process of assurance
  
  
  • Sample strategies
  • Policies for disagreements and disputes
  • Standardisation processes
  • Monitoring assessment teams
  • Supporting assessment teams
• Auditing and evaluating competency assessment processes

Competency systems can be developed around regulatory requirements, company standards and process or other national standards. For competency assurance to work it needs to be relevant and applicable.